REFUND OR REPLACE
- You may return damaged / defected products sold by Meadows no more than 7 days of receipt of your order (based on the delivery record), and upon pre-approval of Meadows HK.
- Shipping charges incurred in returns / exchanges will be borne solely by customers.
Please note that before providing a refund for any returned product we will first verify its condition. All Non-returnable items will neither receive refund nor return to you.
We regret that we do not refund original shipping and handling fees with the return. We can only refund the total value of products. And if your order was placed with a promotion code or free gift, you must return them together in order to have the refund. Otherwise, original price of the product will be deducted from the refund.
Meadows HK reserved the rights to make the final decision of acceptance for any replacement / return orders.